The prices shown on the website are per apartment per day.
If you find a better rate in any of the partner agencies that offer our product, let us know and we will improve it.
Your personal information will receive the treatment they are entitled under the law of data protection, and in no case be transferred to third parties for any sales promotion or otherwise.
To make the cancellation, please contact info@betapartments.com (Valencia, Spain) or info@grupfloc.com (Andorra) indicating your reservation number.
Requests for high or low floors and other special requests are taken into consideration, but they are not guaranteed in any case.
Upon check in guests will have to provide a credit card as damage bond.
The check in to the apartments is from 15:00. The check out is until 11:00.
The occupation of the accommodation by a number of people greater than that established in the reservation will cause the immediate expulsion without the right to reimbursement of the amount of the reservation.
GENERAL BOOKING CONDITIONS FOR WWW.BETAPARTMENTS.COM
1.- IDENTIFICATION OF THE PARTIES.
On the one hand, C.P. EDIFICIO APARTO RESIDENCE GALETAMAR, hereinafter BET APARTMENTS, whose other identification data are included in the Legal Notice and owner of the domain WWW.BETAPARTMENTS.COM, hereinafter Website, and on the other hand; the User, the person who contracts the services offered on the Website. BET APARTMENTS and the User, may be designated according to the context as the party/parties.
2.- SCOPE OF APPLICATION, ACCEPTANCE AND MODIFICATION.
These General Booking Conditions hereinafter referred to as GBC, govern the booking contracts between BET APARTMENTS to the User, regardless of the channel used: Website, e-mail or telephone call.
The User, who declares that he/she has sufficient legal capacity* to contract, will be linked to these GBC at the moment that he/she makes a reservation in any of the channels indicated above.
The GBC may be unilaterally modified by BET APARTMENTS without prior notice, however, the User shall be bound to those in force at the time of booking.
Any special conditions that may be applicable, or the modification of these GBC, must be formalised by means of a separate document, which, in order to be effective, must be signed by both parties.
*LEGAL LIMITATIONS: It is understood that the User is not under 18 years of age. Minors are technically restricted from registering on this Website and therefore may not make purchases or reservations, in compliance with legal regulations. Data sent by minors will not be processed, as this is prohibited by law.
3.- PAYMENT CONDITIONS. PRE-CONTRACTUAL AND CONTRACTUAL IMPROVEMENT.
Reservations can be made, as indicated above, through three channels: Website, e-mail or telephone call.
In order to make a reservation, the User must first select the accommodation he/she prefers and confirm from the calendar that the dates are available.
The advance payment to make the reservation normally consists of paying the price of the first night, however, and in the event that this percentage varies, the User will be previously informed on the Website or by e-mail, depending on the contracting channel chosen.
Requests for high, low apartments and other requests will be taken into consideration, but under no circumstances is the granting of such requests guaranteed.
The parties will not be bound until the contract has been perfected both in the pre-contractual and contractual phase.
4.- FEES AND APPLICABLE TAXES.
The prices of the accommodation are indicated, as the case may be, per apartment and per day.
BET APARTMENTS is not responsible for possible errors in the published prices, in which case, the User will be duly informed of such circumstance, and may choose to hire the service for the correct amount or cancel the aforementioned services at no cost or penalty whatsoever.
BET APARTMENTS reserves the right to modify the price list published on the Website whenever it deems appropriate. In any case, the above shall not apply to those services contracted prior to the modification.
The prices published for accommodation are variable according to the week chosen and include the corresponding VAT (IVA).
If you find a better rate in any of the collaborating agencies that offer our product, please let us know and we will improve it.
5.- PAYMENT METHODS.
The User has the following means of payment:
- Credit Card: The User can choose to pay by credit or debit card, the operation being carried out at the time of placing the order (all payments are insured with Redsys).
- Bank transfer: IBAN: ES04 3058 2015 8227 2000 7826.
6.- OBLIGATIONS OF THE PARTIES.
6.1.- Obligations of BET APARTMENTS:
To provide the services in accordance with the GBC and without breaching good contractual faith.
To make available to the User the GBC and the specific conditions where applicable.
To send the User proof or an invoice for the products contracted.
6.2.- User’s Obligations:
Fulfill its entirety the established in the GBC and, where applicable, with the particular conditions that apply.
Complete the registration forms with accurate and current information. The User will be the only one responsible for the accuracy and updating existing information.
Keep the data provided protection immediately notify of the loss, mislaying, theft, robbery, illegitimate access as well as its knowledge to third parties.
Respect the rules of the homeowners’ association to which the property may belong. Respect silence between 22:00 and 08:00 both in the room and in the common areas.
Respect the number of occupants established in the reservation.
Leave the property in the same state of conservation and cleanliness as it was at the time of entry.
Act diligently, at all times adhering to the canons of good use and good faith in the contract throughout the life of the contract.
7.- CANCELLATION POLICY.
In case of cancellation, modification or absenteeism, the following penalties will be applied:
FLEXIBLE 3 DAYS
The client can cancel the reservation free of charge up to 3 days before the date of arrival. The client will have to pay the price of the first night if he/she cancels during the 3 days before the arrival date. If the client does not show up, he/she will have to pay the full price of the reservation.
The client will have to pay in advance one night of the total price during the 3 days before the arrival date.
FLEXIBLE 7 DAYS
The client can cancel the booking free of charge up to 7 days before the date of arrival.
The client will have to pay the first night if he cancels during the 7 days before the arrival date.
FLEXIBLE 14 DAYS
The client can cancel the booking free of charge up to 14 days before the date of arrival. The client will have to pay 50% of the total price if he/she cancels during the 14 days before the arrival date.
The client will have to pay 50% of the total price in advance during the 14 days before the arrival date.
NON-REFUNDABLE RATE
The client will have to pay the full price of the booking if he/she cancels at any time.
The client will have to pay the total price of the booking in advance at any time.
To cancel, please contact info@betapartments.com with your booking number.
The amount of the penalty will be used to cover expenses incurred and damages suffered, as well as for loss of profit..
No difference will be paid to the User if he/she decides to withdraw from the accommodation before the end of the contracted stay.
In the event that for unforeseen reasons not attributable to BET APARTMENTS, the contracted accommodation is not available, the latter will provide the User with another accommodation of equal or superior characteristics. The User will not pay the difference in price, if any, and will not be able to claim any compensation in this regard.
8.- DEPOSIT/RETENTION.
At the entrance to the accommodation will be provided the details of a credit card in order to cover possible losses and/or damage to what has been rented and attributable to the user and other occupants of the accommodation.
The User must inform BET APARTMENTS immediately of any loss and/or damage to the rented property.
9.- CHECK-IN AND OUT.
Check-in of the apartments is guaranteed from 15:00 hours.
Check-out of from the apartaments is at 11:00 a.m.
The User must leave the accommodation in the same condition in which he/she found it, otherwise there will be an additional cost for the User. Both BET APARTMENTS and the accommodation provider have the right to verify the fulfilment of this obligation.
10.- MISCELLANEOUS PROVISIONS.
10.1.- Cleaning expenses.
For any extra service, please consult prices and availability at Reception.
10.2.- Bed linen and towels.
Any extra service, please consult prices and availability at Reception.
10.3.- Pets.
As a general rule, pets are not allowed.
10.4.- Energy and water consumption.
The consumption of water and electricity is included, as long as a responsible and reasonable use is made of them. Otherwise, the proportional amount may be claimed from the User.
10.5.- Insurance.
As a general rule, the price of the accommodation does not include the contracting of any insurance, unless otherwise indicated on the Website.
10.6.- Parking.
Paid public parking is available nearby. No reservation is needed.
11.- RESPONSIBILITY OF THE PARTIES.
11.1.- User’s Responsability.
The User shall be jointly and severally liable, for himself and for the other occupants of the dwelling, whether or not they have been indicated at the time of booking, for the amounts owed as well as for damages and/or losses caused to the dwelling, considered as a whole, including all the elements that make it up, including but not limited to furniture, objects, etc., as long as they are not reasonable wear and tear due to the ordinary use of the dwelling and each of the elements that make it up.
It is not allowed to occupy the dwelling by more people than those indicated at the time of formalising the reservation. Failure to comply with this obligation may result in the termination of the contract due to non-compliance by the User, with the loss of the amounts paid as rent and deposit.
If the User wishes to add more occupants than those allowed to, he/she must request written consent from BET APARTMENTS. The occupation of the accommodation by more people than the number established in the reservation will result in immediate expulsion without the right to reimbursement of the amount of the reservation..
11.2.- Responsibility of BET APARTMENTS.
BET APARTMENTS shall not be liable in any way for any loss and/or damage caused to the User and occupants during the rental period.
BET APARTMENTS may modify or cancel any of the essential elements of the rental contract in the event of force majeure or unforeseeable circumstances.
This Website is not responsible for any typographical, formal or numerical errors that the website may contain, nor for the accuracy of the information contained therein, nor is it responsible for identified or anonymous opinions expressed by individuals and/or entities on this Website. In the event of rental, partial and/or total leasing and sale of this Website, we exclude all responsibility for the content and veracity of the information contained therein, the buyer/lessee being fully and completely responsible for it.
12.- BREACH OF CONTRACT.
Both contracting parties must proceed to comply with the obligations assumed in this contract in the terms established throughout it. In the event that either of the parties should fail to comply with any of the essential obligations of this contract, or should fail to comply with them in a defective manner, the party that has in turn complied with its own obligations may consider that there has been a breach of contract under the terms established in Article 1.124 of the Civil Code, being entitled to choose between terminating the contract or demanding compliance, claiming, in both cases, the corresponding compensation for damages.
13.- RIGHT OF WITHDRAWAL.
In accordance with Article 103 letter L of the Royal Legislative Decree 1/2007, of 16 November, which approves the Revised Text of the General Law for the Defence of Consumers and Users, "The right of withdrawal shall not be applicable to contracts that refer to: The provision of accommodation services for purposes as housing, transport of goods, vehicle rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance".
14.- NOTIFICATIONS.
BET APARTMENTS designates the address specified on the Website as the contact address for the purpose of making the appropriate notifications.
The e-mail address provided by the User during the registration process on the Website shall be used by BET APARTMENTS for the purpose of sending notifications to the User, info@betapartments.com and Telephone: +34 620322541.
The User is obliged to keep the data duly updated for the purpose of notifications referred to in this clause.
All notifications made by BET APARTMENTS to the User shall be considered validly made if they have been made using the data and via the aforementioned means. BET APARTMENTS shall not be liable for any damage that may occur due to the breach of the Contracting Party's obligation to keep his/her contact details up to date.
15.- INTELLECTUAL AND INDUSTRIAL PROPERTY ON THE WEBSITE CONTENTS.
All the elements that make up the website, as well as its structure, design and source code, are the property of the aforementioned author and are protected by intellectual and industrial property regulations. The photographs hosted on this Website correspond in their total ownership to the authors mentioned next to them.
No acts of reproduction, modification, distribution or public communication of the Website or any of its elements may be carried out without the prior consent of this Website.
The Users of the Website may only make private and personal use of its contents.
It is absolutely forbidden to use the Website or any of its elements for commercial or illicit purposes.
This Website will not assume any responsibility derived from the use by third parties of the contents of the website and may exercise all the civil or criminal actions that correspond to it in the event of infringement of these rights by the user.
16.- APPLICABLE JURISDICTION.
In the event of litigation between the parties, the territorial jurisdiction will correspond, imperatively, to the Court in which the property being rented is located.
